Insights

Filter by Industry:
Sort by:
Search Keyword:

CX Transformation

How to Win at CX with a Customer Data Strategy

How to Win at CX with a Customer Data Strategy

Annette Franz

Author and Host of Born Digital

Healthcare & Life Sciences

Strategy For Payers and Providers: How Provider Centricity Can Lead to Better Health Outcomes

How Provider Centricity Can Lead to Better Health Outcomes

Stephanie Cohen

Senior Loyalty Strategist

Customer Engagement

Born Digital: A Winning Customer Data Strategy

Born Digital: A Winning Customer Data Strategy

Concentrix Catalyst

Digital Selling

From Fear to Fixed: How to Overcome a Bad SaaS Investment

From Fear to Fixed: How to Overcome a Bad SaaS Investment

Loren Bors

Senior Director

Loyalty & Connected Membership

loyalty leaders

Loyalty Leaders: Salesforce for Automotive

Concentrix Catalyst

Data & Analytics

Catalyst Interview: Adobe Analytics Champion Gitai Ben-Ammi

Catalyst Interview: Adobe Analytics Champion Gitai Ben-Ammi

Gitai Ben-Ammi

Principal Digital Strategist

Whitepapers

Reimagining CX For the Metaverse Economy

Reimagining CX For the Metaverse Economy

Vijay Ijju

Head of Strategy & Technology

Digital Selling

The Top 3 Digital Selling Tools Organizations are Prioritizing Right Now

The Top 3 Digital Selling Tools Organizations are Prioritizing Right Now

Jared Dodson

Managing Director of Digital Selling Solutions

Customer Engagement

Data Personalization: The No Nonsense Roadmap Beyond the Technology

Data Personalization: The No Nonsense Roadmap Beyond the Technology

Lou Powell

EVP of Solutions and Innovation

Digital Selling

Follow the Seller: Contextual Enablement

Follow the Seller: Contextual Enablement

Loren Bors

Senior Director

CX Transformation

The Evolution of CX: How Emerging Technology Trends Can Empower the Individual

The Evolution of CX: How Emerging Technology Trends Can Empower the Individual

Herb Sawyer

Principal, Design Strategy