At Concentrix Catalyst, we have honed our analytics advisory service offering over the past decade, leveraging a repeatable framework that has helped the world’s most customer-obsessed brands design the analytics solutions of the future. Our process puts you in control of the levers that will drive the most impactful ROI in your organization.
Although we will customize each engagement to your unique needs, we have created an efficient delivery framework including discovery, collaboration, and deliverables. At a high level, our process includes:
- Online surveys: Tell us about your vision and current processes to accelerate our knowledge
- Virtual workshops: Workshop style discovery, alignment, & synthesis of information
- Follow-up analysis: Follow-up meetings for analysis and confirmation of findings
- Align and present: Consolidate results and present to your group in a collaborative workshop environment
Upon developing a deep and meaningful understanding of your current state, the Concentrix Catalyst team then pivots to the creation of a point of view and recommendations on the path forward. Custom-tailored to your organization, our deliverables include:
- Team summaries: Each team involved in the advisory engagement receives a one-page summary of our findings
- As-is documentation: Each team receives “As-Is” documentation with process issues identified
- To-be recommendation: Each team receives “To-Be” architectural diagrams that align with their vision
- Prioritized roadmap: All work streams to achieve the To-Be state are consolidated, scoped and prioritized
If you’d like to learn more about how this process would work at your organization, we’d love to chat. Please use the form to connect and an expert from our Intelligence and Anayltics team will reach out for a no cost/no commitment consultation.
