Healthcare

Patient engagement solutions

Improving patient engagement and care navigation

Connected Care experiences

In the wake of the pandemic, healthcare organizations have a once-in-a-generation opportunity to reimagine CX. By crafting a digital engagement strategy that is intuitive, right-sized, and just-in-time, they can generate better health outcomes for consumers while enhancing digital touchpoints across the lifecycle.

Concentrix Catalyst offers a range of patient engagement solutions and care navigation best practices to equip healthcare organizations with the tools they need to remain relevant in the new economy. From customer insights and journey mapping to connected membership, app design, and integrated technology, our end-to-end patient engagement solutions make positive health outcomes possible.

UNDERSTANDING THE INDIVIDUAL CARE JOURNEY

We believe in a lifelong care relationship ecosystem.

Healthcare is no longer just about healthcare. As more consumers trust digital natives, tech giants, and retailers with their wellness, the industry must start to think beyond the borders of current business models to help people be well, get well, and stay well.

patient engagement solutions

  • Connected Membership

    Expand customer engagement to deliver personally relevant, enriching experiences that drive positive business and health outcomes.

  • Digital maturity

    Our Digital Maturity Curve assesses the as-is landscape and provides a roadmap for your transformation journey. 

  • Interactive Touchpoints

    Design new experiences that engage key members by unifying your digital ecosystem and anticipating customer needs based on customer insights.

Get connected.

We’d love to know more about your project.