Insights

Strategy & Design

Content as data: Understanding how developers think about your content

Content as data: Understanding how developers think about your content

Allison Iwaszkiewicz

Senior Associate Copywriter

Healthcare & Life Sciences

consumerization of healthcare

The consumerization of healthcare

Julie Wotruba

Senior Director, Strategy Consulting Insights

Digital Engineering

Applying Web3 concepts

Applying Web3 concepts

Shawn Ennis

Director of Edge

Webinars

Disruption or innovation: Which digital front door strategy is right for your patients?

Which digital front door strategy is right for patients?

John Conmy

Managing Director of Healthcare Experience

Whitepapers

The API economy playbook

The API economy playbook

Lou Powell

EVP of Solutions and Innovation

CX Transformation

Our take on our inclusion in Forrester’s Now Tech: Customer Experience Strategy Consulting Practices, Q1 2022

Our take on our inclusion in Forrester’s “Now Tech: Customer Experience Strategy Consulting Practices, Q1 2022”

Doug Anderson

Group Strategic Solutions Director

Healthcare & Life Sciences

Why providers must see patients as consumers

Why providers must see patients as consumers

Concentrix Catalyst

Catalyst Culture

Staff Spotlight 4

Catalyst staff spotlight: Jennifer Garcia, Client Partner

Jennifer Garcia

Healthcare & Life Sciences

Consumer-centric healthcare: Reimagining care delivery for the connected consumer

Consumer-centric healthcare: Reimagining care delivery for the connected consumer

John Conmy

Managing Director of Healthcare Experience

Loyalty & Connected Membership

The North Face’s XPLR Pass rebrand

The North Face’s XPLR Pass rebrand named one of America’s best loyalty programs

Concentrix Catalyst

CX Transformation

Why Web3 can improve enterprise CX

Why Web3 can improve enterprise CX

Shawn Ennis

Director of Edge

Catalyst Culture

Staff Spotlight 2

Catalyst staff spotlight: Pamela Anchondo, Senior Associate, Engineer

Pamela Anchondo