Insights

CX Transformation

Better future spotlight

Concentrix Catalyst

Customer Retention

forrester digital

Why we’ve been recognized as a global digital experiences provider by Forrester: Our take

Dinesh Venugopal

Experience Platforms

PK Employee Spotlight: Badrul Hassan, Managing Director of Salesforce Commerce

Concentrix Catalyst Employee Spotlight: Badrul Hassan, Managing Director of Salesforce Commerce

Badrul Hassan

Managing Director, Salesforce Commerce

Banking, Financial Services, and Insurance

banking customer experience

What is your bank doing to “win the race” for new customers?

Concentrix Catalyst

Strategy & Design

Three reasons “lift-and-shift” is a poor content migration strategy

Three reasons “lift-and-shift” is a poor content migration strategy

Diana Rowe

Senior Consultant, Content Strategy

CX Transformation

Born digital, episode three: Inclusive CX

Marko Muellner

Managing Director, Head of CX Transformation

Banking, Financial Services, and Insurance

CX design

Old world or digitally enabled?

Concentrix Catalyst

Retail and Consumer

Loyalty leaders, episode one: State of retail

Loyalty leaders, episode one: State of retail

Jodi Rausch

Senior Director of Integrated Loyalty Solutions

Digital

Global digital experience services

Forrester recognizes Concentrix Catalyst for its global digital experience services

Concentrix Catalyst

Automation and Operations

automation today

Automation today: Q&A featuring Forrester’s Leslie Joseph

Ram Sathia

EVP of Automation

Healthcare

Born Digital

Born digital, episode two: Patient loyalty in healthcare

Stephanie Cohen

Senior Loyalty Strategist

Customer Engagement

Future of loyalty: Creating connected membership with APIs

Future of loyalty: Creating connected membership with APIs

Martin Mehalchin

EVP for Retail, Consumer and Loyalty Practices