Make your APIs work for you API ownership has taken on new meaning following the Supreme Court ruling in Google vs. Oracle. With copyright infringement of API interfaces a thing of the past, how do companies protect their APIs' value? APIs can no longer be treated as a bunch of integrations. The real value of […]
Finding your CX north star Customer experience (CX) leaders face enormous uncertainty as we recalibrate post-COVID. With 75% of CX initiatives seeking to accelerate digital transformation, CX efforts need to elevate perspective to “journey thinking” and drive integrated roadmaps across teams and throughout the enterprise. To do journey-level enterprise CX, you’ll need the right tools, […]
With 89% of B2B executives expecting the shift toward more digital and remote go-to-market models to last beyond the pandemic, it is fair to say that B2B sales has forever changed. The new battlefield lies in the ability to enable your salesforce to deliver differentiated buyer experiences that will draw the dividing line between the winners […]
Both consumers and the travel industry are breathing a sigh of relief as travel is bouncing back. But as flights are booked and hotel occupancy increases, does that mean that traveler loyalty will go back to how it once was? The short answer is: probably not. Over the last 18 months, airlines & hotels had […]
In Concentrix Catalyst’s most recent 2020 security assessment of thousands of client APIs, we found that 75% of production APIs had security policy violations and 45% had severe vulnerabilities that represented an immediate risk. As the #1 Apigee Partner in North America for two consecutive years, Concentrix Catalyst believes that security must be a Day […]
A $12 trillion reason to start your sustainability journey According to McKinsey, the smart money is behind ESG, with over 25%, or $12T, of US assets under management being ESG-rated investments. For most companies, their sustainability journey requires some form of digital transformation. Getting off on the right foot is essential for success. Concentrix Catalyst […]
With 56% of retailers experiencing moderate disruption due to the pandemic, supply chain resiliency will be essential to staying competitive amid the emerging risks of this new decade. Our Forrester-recognized automation team has helped brands like Sempra, Sprint, and American Express accelerate time-to-market with automation solutions while fostering agility and resiliency to keep pace with […]
With the average company running up to 91 different martech solutions, gaps in customer data can put businesses at a disadvantage. To connect experiences across a multitude of platforms and transit multiple touchpoints requires a proven approach to integration. Join Concentrix Catalyst thought leaders in Loyalty and API as they discuss how to create rich, […]
Join us on Thursday, August 12th as we discuss how Premera Blue Cross went from manual ‘swivel chair’ processes and siloed tools to the Nuvolo Connected Workplace platform for IT, Facilities, and Workplace teams to collaborate on a single system. We’ll discuss the essential data they are capturing and the data analysis advantages they expect […]
According to Gartner, every dollar a business spends on digital innovation will require three dollars to modernize its legacy application portfolio continuously. As a result, enterprises will need a proven application approach to reduce ongoing cost and gain the most benefit. Join David Soden and David Darby of Concentrix Catalyst and members of the OutSystems […]
![[Webinar] Automation is the new fabric](https://catalyst.concentrix.com/wp-content/uploads/2021/09/engin-akyurt-SpIg9HoZjPE-unsplash-scaled.jpg "[Webinar] Automation is the new fabric")
In today’s digital world, a convergence of automation technologies including robotic process automation (RPA), low code tools, native integration platforms (iPaaS), process intelligence, chatbots, and machine learning make up the automation fabric. These tools are transforming the way that businesses are getting work done. Join us for a panel discussion featuring industry automation experts from […]
REGISTER FOR THE LIVE WEBINAR ON THURSDAY OCTOBER 21 While the motto of 2021 could be “uncertainty is the only certainty,” sales and enablement leaders have demonstrated incredible resilience in adjusting, hitting, and achieving their targets. While the last couple of years may have felt like a constant state of transition, many of us are […]
