Latest Past Events

[Webinar] What it takes to win with loyalty

Winning customers through brand affinity and emotional connection is every brand’s dream. Transactional relationships that are made up of points and rewards are not good enough in today’s world, you […]

Oracle ACX Webinar: Leveraging loyalty to enhance the customer experience

Personalizing the Customer Experience Join Oracle and Concentrix Catalyst for a webinar and hear from guest speaker Mary Pilecki (Forrester) as she unveils the current state of loyalty programs, loyalty trends taking place, and how to leverage personalization efforts to create more meaningful interactions with consumers. The conversation continues in a panel discussion led by […]

Born digital: Inclusive CX

An original series from Concentrix Catalyst hosted by Katie Martell, in partnership with Adobe. Diversity, equity, and inclusion (DEI) initiatives have become central to the employee experience. 75% of companies […]