technology

Building strong digital experiences with Concentrix Catalyst and Mayo Clinic

One of the fun parts of writing an annual benchmark report on the digital strength of some of the best hospitals in the U.S., is that it’s allowed me... Read more

25 days of EXM to make your days merry and bright

The holidays are a time for giving, so our own Pete Navarra decided to give the gift of knowledge to Sitecore users! Pete has launched 25 Days of EXM... Read more

Non-staffed clinics and pharmacies get test run in China

Ping An is China’s second-largest life and property & casualty insurer. In the next sixty days, they plan to open 1,000 non-staffed clinics. This is just two months from the debut... Read more

Top strategic takeaways from Sitecore Symposium 2018

Sitecore’s annual customer conference can feel like a family reunion for those of us who have been attending since the inaugural “Dreamcore” event. As evinced at Sitecore Symposium 2018,... Read more

Unpacking the 2018 Hospital Digital Experience Index

Each year, Concentrix Catalyst creates an in-depth benchmarking study entitled the Hospital Digital Experience Index (HDX) comparing and ranking the digital experience of the top fifteen hospitals in the... Read more

MVP session recommendations for Sitecore Symposium 2018

As the start of Sitecore Symposium 2018 is quickly approaching, we are all packing our shorts for sunny Orlando, FL. This year, Symposium will be at the Dolphin and... Read more

Healthcare you wear: Innovations worth getting excited about

At Concentrix Catalyst we spend a lot of time thinking about healthcare. In particular, we might be regarded as slightly obsessed with improving the digital patient experience, which is why... Read more

Public utilities: Making the case for a mobile app

In the business of delivering energy to the public, it’s attractive to forgo the latest technological fads and focus on what matters: Delivering world-class service while being a responsible... Read more

Sitecore Symposium 2017: What’s in your Sitecore stack?

One of the topics I’m most excited to discuss at this week’s Sitecore Symposium is the role of Sitecore’s Experience Platform in the broader MarTech ecosystem. As Sitecore’s product has evolved... Read more

Avoiding the pitfalls of tag management systems

For marketers wrangling multiple tracking tags or making frequent updates, tag management systems can make it much easier to master data tracking, without relying as heavily on developers. Similar... Read more