technology
Webinar: Innovate fast without sacrificing security
In this webinar, Lou Powell, Concentrix Catalyst Partner and API Practice Leader will share real-world customer stories about meeting deadlines without sacrificing security. Read more
Webinar: Winning with experience-focused customer success
In this 45-minute webinar, we will explore the essential building blocks of a world-class Customer Success program and dispel common myths around what it takes to help your customers... Read more
Infographic: The Millennial impact on B2B sales
Ah, the Millennials. The generation that has been discussed, and dissected, ad nauseam for the past decade. However, this group, over 72 million strong in the United States, has... Read more
Reflecting on 10 years of the New England Sitecore User Group
On October 16, we celebrated the 10-year anniversary of the New England Sitecore User Group meetup. The group, or #NESUG as it’s come to be known, was created by... Read more
What is a front-end developer these days?
The web as we know it is changing. The technologies, the software that they power and the talented minds that write them have all been experiencing a dramatic shift... Read more
Considerations for selecting a content management system
So you’ve decided it’s time for your organization to select a new content management system. From here, it’s just a matter of gathering information about what’s currently out there,... Read more
Three reasons to use Sitecore EXM for email marketing
Sitecore’s Email Experience Manager (EXM) has been around for more than five years but has only become an official feature of Sitecore 9. EXM allows marketers to create personable,... Read more
Learn to set up your Microsoft Azure dashboard
It can be intimidating to learn how a new technology platform functions. Even the most technologically-savvy among us can feel disoriented by an unfamiliar interface and overwhelmed by all... Read more
Martech West and the rise of Customer Data Platform
One thing was evident last week at Martech West in San Jose, California: The Customer Data Platform (CDP) is settling in as a foundational element in the marketing technology... Read more
SEC analysis determines how customers buy
Knowing whether buyers conduct consideration with complete, partial or minimal information about the qualities of goods they seek is an essential starting point for customer experience strategy. This method... Read more