Software Development

Growing up in Tijuana, I often came across “zonkeys” in the streets. Painted to look like zebras, these donkeys served as beasts of burden for tourists who came to Tijuana in search of “Old Mexico.” Why donkeys painted like... Read more

Agile is everywhere: More than 97 percent of companies that develop software have some form of agile framework in their delivery cycle, according to the CollabNet VersionOne State of Agile report. Most agile implementations, however,... Read more

So, you may have been told Salesforce can be a CRM for your company, but we’re here to tell you about how you can run your entire business on... Read more

In the field service industry, there are numerous moving parts all of which need to be managed efficiently. Your field service team needs to be as productive, efficient, and... Read more

If you’re in the high-tech industry, you’re probably pretty accustomed to the amount of new technology and constantly shifting in your industry. Because this industry is in a constant... Read more

The team of Salesforce experts at Concentrix Catalyst had an interesting conversation over lunch today. The debate centered on one, key question: Should you build or buy Salesforce Apps?... Read more

If you’ve made an investment into a CRM and business platform like Salesforce, you know all of the work that goes into ensuring the system is set up correctly,... Read more

This series of articles is intended to explore how an organization can promulgate a ‘Culture of Quality’ in software engineering. While I will try to explore this topic in... Read more

Effective requirements gathering takes practice, patience, and due diligence. However, it’s a vital step in the software development and implementation process. If the right requirements are not gathered to... Read more

The importance of strong software requirements is well documented in the IT and Salesforce communities. Several studies have found that requirements problems are the root cause of software project... Read more