Re-open for business: Engagement models for a new normal

As organizations make plans to reopen, they face critical decisions about how to reengage their customers. Consumers will return but for many their priorities and preferences will have changed.... Read more

Planning for uncertainty

How to run a virtual workshop to align your leadership team to be successful over the next 6 months and beyond For leadership teams grappling with business uncertainty, it’s... Read more

Webinar: Planning for uncertainty

In this webinar, you’ll learn how to: -Run a virtual scenario planning workshop. -Drive team alignment around a shared forward path. -Interpret and devise a plan to respond to... Read more

Scenario planning for an uncertain future

Four scenarios to help your leadership team with scenario planning for an uncertain future. To state the obvious, it’s easy to see why brands are doubling down on addressing... Read more

Defining a culture of software engineering quality

This series of articles is intended to explore how an organization can promulgate a ‘Culture of Quality’ in software engineering. While I will try to explore this topic in... Read more

6 ways to make Salesforce have a bigger impact in your organization

Salesforce is a surefire way to advance internal business operations and external results, but only when used properly and not made optional. Adopt these six strategies to make Salesforce... Read more