Experience
ProKarma posts featuring the latest News, Events, Blogs and more connecting you with the latest Experience insights. Obtain valuable insights from ProKarma and our talented employees and begin optimizing your organization today.
The real source of the retail apocalypse: Failure to innovate
Retail is in the middle of a bankruptcy epidemic. Year-to-date retail closures in the U.S. have already exceeded the entirety of 2018 and industry stalwarts aren’t immune. More than... Read more
Making personalization work for you
More often than we see good examples of personalization, we see the bad. There are countless examples across social media of customers experiencing companies missing the point when it... Read more
Moments of truth: Designing for real-life patient experiences
Imagine rushing to the hospital with a life-threatening emergency and not being able to find the information you need to get there. Imagine having your child’s life hang in... Read more