Energy Utilities
WEI Customer + Corporate Symposium
Western Energy Institute, is hosting their annual Customer + Corporate Symposium virtually this year from June 16-18 this year. Concentrix Catalyst is excited to be joining over 250 energy... Read more
Public utilities: Making the case for a mobile app
In the business of delivering energy to the public, it’s attractive to forgo the latest technological fads and focus on what matters: Delivering world-class service while being a responsible... Read more
Utility digital experience index
The Utility Digital Experience Index assesses top utility websites. The Utility Digital Experience Index (UDX) provides an objective and informed view of best practices, emerging solutions, and performance of... Read more
Experience engineering: How utilities can supercharge digital customer experience
Businesses today face disruption on multiple fronts, from climate change to social and demographic shifts to technological breakthroughs in experience engineering. For the energy industry, these mega-trends are particularly... Read more