COVID-19
Are retailers nimble enough to give consumers what they need and want right now?
Connection is everything in moments of crisis. The question on everyone’s mind is, how can retailers navigate the new normal, where the ability to connect is more reliant on... Read more
AI chatbots join the frontline of COVID-19 triage
Conversational interfaces speed care COVID-19 may have generated a use case that makes AI chatbots essential, but triage is only the beginning of the potential uses of chatbots to... Read more