consumer loyalty

Loyalty Leaders: The Consumer Goods Industry

Expand your direct-to-consumer reach with loyalty Salesforce and Concentrix Catalyst are joining forces for an exclusive video series on leading with loyalty. In episode three, we examine the consumer... Read more

Loyalty Leaders: Travel, Hospitality, and Leisure

Perks, points, and rewards can only get brands so far. Salesforce and Concentrix Catalyst are joining forces for an exclusive video series on leading with loyalty. In episode two,... Read more

The future of consumer loyalty

Even with a superior product, brands that only rely on traditional consumer loyalty programs can lose to competitors who create a superior experience. Empowered by technology, the demands of... Read more

How to achieve consumer loyalty on demand

Digital subscription services have seen strong growth during the pandemic as stuck at home customers find themselves willing to try to new means of entertainment and brand engagement. While many of these customers will... Read more