communities

Loyalty in tech: How customer communities drive long-term engagement

Brand-offered communities have become a staple in the tech world, something most companies take for granted. In their most basic form, consumer tech communities act as a support hub,... Read more

Using Salesforce Communities and Pardot to grow channel sales

A whopping 89 percent of marketers surveyed by Gartner expected to compete on customer experience in 2016. To meet changing expectations, leading CMOs are rapidly innovating the buyer’s journey... Read more

How to build a partner portal with Salesforce Community Cloud

Remember when it took many long, painstaking months to build a portal for your customers? A partner portal wasn’t even in the conversation. All that has changed now with... Read more

How to create a dealer portal in Salesforce with Community Cloud

If your company has an indirect sales channel such as a dealer network or agents who resell your products and services, Salesforce Community Cloud is a compelling tool to... Read more

Six undeniable benefits of using Salesforce Community Cloud web portals

The creation of a customer and/or partner community portal extends the rich insights provided by a CRM database to external users and is a key way to run a better... Read more

Five reasons to build an employee portal in Salesforce

As a growing company, there’s a good chance you’ve been using a web-based employee portal or intranet system to manage your employees and their data. Now, with Salesforce Community... Read more