Webinars
Watch our thought leaders provide their industry-leading expertise in our webinars and virtual events.
The incredible power of productized APIs
PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. Lou Powell has... Read more
OTT and the frontier of digital media
Each day seems to bring with it a new streaming service—HBO Max and Peacock both launched this year, and Discovery+ is slated to launch in early 2021, to name a... Read more
Bot monitoring: The untapped capability you need to drive RPA value
As enterprises look for new ways to better serve customers and drive efficiency, one technology has risen to the top for its ability to streamline operations: Robotic process automation... Read more
How to achieve consumer loyalty on demand
Digital subscription services have seen strong growth during the pandemic as stuck at home customers find themselves willing to try to new means of entertainment and brand engagement. While many of these customers will... Read more
The connected workplace for healthcare with Nuvolo
In this 30-minute session, we’ll explore how Nuvolo can vastly improve healthcare organizations’ clinical and facilities service and asset management capabilities while reducing long-term costs, all on the powerful... Read more
Supercharging sales analytics with Microsoft
PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. We all know... Read more
Building relationships and closing deals
The next decade of selling In a work from home world where meeting a client for coffee or at an event may no longer be possible, B2B sellers are... Read more
Translation and localization: More than a box you check
A few weeks ago, my friend and colleague, Brian Payne, and I gave a webinar on our connected content approach to globalization. In that chat, Brian made a key... Read more
Virtual big room planning
How to stay agile in a remote work environment Before COVID-19, projections estimated that by 2028 nearly three-quarters of all teams will have remote workers. We’re now seeing an... Read more
Concentrix Contact: Back to work with Concentrix Catalyst’s contact tracing app
As the U.S. economy reopens, most companies are facing difficult decisions about how to bring employees back into the office. While some opt for indefinite work from home policies,... Read more