News, events, and articles published by the team at Concentrix Catalyst. Obtain valuable insights and begin optimizing your organization today.
Which digital front door strategy is right for patients?
The digital front door has come to represent a logical strategy for many healthcare organizations embarking on digital transformation efforts. But will your front door be disrupted before it... Read more
The API Economy Playbook
Driving business value with secure, self-service digital capabilities Consumers today demand more from their digital experiences. From the need to keep retail inventory information up to date for buy... Read more
Consumer-centric healthcare: Reimagining care delivery for the connected consumer
Consumer choice continues to reshape healthcare with lasting impacts for the traditional model. Retailers, private equity, and non-traditional disruptors—these new economy companies excel at a consumer-centric, digitally mature, and... Read more
Raising the bar on travel loyalty programs
How travel, tourism, and hospitality must evolve loyalty programs post-pandemic Travel loyalty programs have played a critical role in the travel, tourism, and hospitality industries since the first frequent... Read more
New healthcare customer experience
Consumer-centricity is now business critical in healthcare. Healthcare has changed. With the pandemic forcing a reinvention of the healthcare customer experience, increased consumerism in healthcare is expanding choice and... Read more
Loyalty Leaders: The Consumer Goods Industry
Expand your direct-to-consumer reach with loyalty Salesforce and Concentrix Catalyst are joining forces for an exclusive video series on leading with loyalty. In episode three, we examine the consumer... Read more
What’s next for retail?
A conversation with Michelle Grant, Rob Garf, Matt Marcotte, Jason Goldberg, and Martin Mehalchin Social gaming, immersive AR, live streaming, TikTok, web 3.0, NFT, metaverse are all taking the... Read more
Better future spotlight
Our very own Experience Design Director at Concentrix Catalyst, Celso Borges, chats with CEO and Founder Mark Bergin of the Design Exec Club on the podcast, “Better Future Spotlight.” “The conversation traverses topics... Read more
Loyalty Leaders: Travel, Hospitality, and Leisure
Perks, points, and rewards can only get brands so far. Salesforce and Concentrix Catalyst are joining forces for an exclusive video series on leading with loyalty. In episode two,... Read more
Born Digital: Inclusive CX
AN ORIGINAL SERIES FROM CONCENTRIX CATALYST, IN PARTNERSHIP WITH ADOBE PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines... Read more