Experience Platforms

Check out the latest news, events, and articles about experience platforms. See how we leverage scaled platforms, cloud infrastructure, and emerging marketing technology to accelerate customer acquisition, engagement and retention.

The connected workplace for healthcare with Nuvolo

In this 30-minute session, we’ll explore how Nuvolo can vastly improve healthcare organizations’ clinical and facilities service and asset management capabilities while reducing long-term costs, all on the powerful... Read more

Why Salesforce Service Cloud means faster, smarter customer service

Whether you’re in the B2C or B2B space, companies of any size need to navigate customers raising support tickets and queries regularly from various channels. This is a process... Read more

Skyrocket your sales department’s efficiency with Configure Price Quote software

Providing accurate, timely, and consistent pricing for customers often makes the difference between a closed-lost and closed-won deal. Salesforce Configure Price Quote can help. Sales reps know that most... Read more

Return to Sitecore Content Hub: Updates and new features reviewed

The “content crisis” continues Almost a year ago I gave my initial thoughts on Sitecore’s Content Hub as the company was just rolling it out to the public. At... Read more

End the marketing and sales disconnect with Salesforce Sales Cloud

There has long been a disconnect between marketing and sales, and the business software world is catching on, especially if you’re a Salesforce customer. The handoff between marketing and... Read more

Refine your lead generation strategy through marketing automation

We often see companies with disconnected sales and marketing systems and processes. The cause could be a limited understanding of the software or a lack of a clear roadmap.... Read more

Three critical content assumptions for a successful website launch

Every website launch begins with high expectations and open minds, but the devil lurks in the details of delivery. It’s easy to gloss over critical assumptions about who will... Read more

Do you need a Salesforce Health Check?

Salesforce is like a living and breathing team member in your company. Your CRM has been growing, developing, and changing since implementation. And just like you, it needs regular... Read more

What is Salesforce Customer 360?

As corporate retail giants like Amazon continue to grow, we have come to enjoy the convenience and simplicity of getting it all under one roof with a one-stop-shop experience.... Read more

Field services: How to grow your business with Salesforce

The field services industry has seen dramatic changes stemming from technology over the years. The industry is complex, with a mix of full-time staff, part-time employees, and contractors working... Read more