Business Optimization

Check out the latest news, events, and articles on business optimization. See how we help remake the workplace to outpace the competition.

How to build a sales process in Salesforce

Believe it or not, if your organization takes the time to build a sales process in Salesforce it will impact your ROI and the overall experience you have with... Read more

Concentrix Contact: Back to work with Concentrix Catalyst’s contact tracing app

As the U.S. economy reopens, most companies are facing difficult decisions about how to bring employees back into the office. While some opt for indefinite work from home policies,... Read more

5 ways for SaaS companies to drive end-user adoption

Cloud-based tools are the future of business. Gartner projects that in 2020 companies will spend $155.7 billion on SaaS and PaaS capabilities, and the number will grow to $209.1... Read more

Top six reasons to outsource Salesforce development

The decision to outsource is important, difficult, and strategic. Fortunately, there are lots of great reasons to outsource Salesforce development beyond the obvious cost savings of working with a... Read more

IT strategies to drive digital transformation

The pandemic has shown that digital transformation is no longer an option but a necessity to sustain business in this new normal and next normal. With 98% of organizations... Read more

Effective Salesforce reports and dashboards: The fundamentals

The ROI of your entire Salesforce investment hinges on the business insights that drive your team to generate more quality leads, win more deals, and delight customers with a... Read more

Making sense of COVID-19 predictions: Part 2

A data scientist’s guide to coronavirus forecasts In part one of this two-part blog post, we looked at the issues involved in aggregating data about COVID-19. As time passes,... Read more

30 Days to a clean your Salesforce Org (Part 2)

In part 1 of our series, we highlighted the importance of a clean, well-architected Salesforce org to the health and ROI of Salesforce. Optimizing your Salesforce org will go... Read more

Planning for uncertainty

How to run a virtual workshop to align your leadership team to be successful over the next 6 months and beyond For leadership teams grappling with business uncertainty, it’s... Read more

Getting started with spatial analytics in Alteryx

Heather Harris, Practice Director of Intelligence and Analytics at Concentrix Catalyst, Alteryx ACE and author of Citizen Gain: Citizen Data Scientists as the Catalyst for the Modern Analytics Strategy,... Read more