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A successful Salesforce implementation requires a discovery process

Discovery remains one of the most overlooked and often undervalued steps in a successful Salesforce implementation. That goes for core products like Sales Cloud, Pardot and Community Cloud, and... Read more

Six factors behind low Salesforce ROI

These top mistakes can contribute to a low Salesforce return on investment but can be corrected with the right strategy and commitment. 1. No center of excellence A low... Read more

Six undeniable benefits of using Salesforce Community Cloud web portals

The creation of a customer and/or partner community portal extends the rich insights provided by a CRM database to external users and is a key way to run a better... Read more

Nine AppExchange apps that can help you get more from Salesforce

With thousands of Salesforce AppExchange apps to choose from in the marketplace, it’s hard to know which ones are right for your requirements.  Luckily, we’ve done some of the... Read more

5 ways to measure a successful Salesforce deployment

A successful Salesforce deployment and implementation is dependent on so many variables, from people to processes, to the technology itself. How do you know if you got it right?... Read more

Top Salesforce implementation tips and best practices

Deploying Salesforce in your organization is not best handled with a flip of the switch. Building a strong Salesforce implementation plan is key to realizing quick wins, immediate system... Read more