Technology & Consumer Electronics

High tech solutions for a total experience

Adapting to technological change isn’t a choice—it’s a must for staying ahead. Keep your business relevant, transform loyal customers into raving fans, and garner technology insights to create innovative experiences. Ready to shake things up?

What we do

What we do

Digital-First Experiences

Advance your customer experience with high tech solutions designed for the digital era. Through customer touchpoints and interactions powered by generative AI, we enable seamless self-service experiences while freeing up your workforce to tackle complex issues.

Product Lifecycle

Streamline every aspect of the product lifecycle journey from strategic planning and seamless prototyping to comprehensive post-sale warranty management and ongoing care enhancement. We’re redefining how companies manage their products from conception to market.

Digital Marketing

Boost your digital presence with social and online support, evolving your marketing efforts for maximum impact. We gather customer profiles and data into a centralized hub, empowering real-time campaign monitoring and multi-channel execution.

Revenue Generation

Concentrate on nurturing long-term customer connections and boosting revenue while we handle the complexities of the sales process. With our specialized knowledge and tailored methods, we help you refine your sales tactics to achieve exceptional outcomes.

Expert Technical Support

Boost customer lifetime value, reduce downtime, and solve customer issues through efficient multi-tier technical support. Our B2B and B2C support models deliver high tech solutions and expert assistance designed for specific customer groups and service levels, guaranteeing top-notch experiences powered by generative AI.

Featured Insight

The Future of Shopping

Discover how our generative AI chatbot is changing the way customers buy furniture.

Featured Insights

Thought leadership and research to inspire innovative experiences

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Concentrix

Concentrix + Webhelp is now Concentrix. Bringing together integrated technology and services to power your entire business.