Author: Mike Hepworth

Takeaways from Salesforce’s TrailblazerDX 2022 Conference

Well, another TrailblazerDX conference is in the books. But TrailblazerDX 2022 felt different from conferences in years past. As I approached Moscone Center in Downtown San Francisco alongside many... Read more

Level up your loyalty program with Salesforce Loyalty Management

The beginning of 2022 provides a valuable time for companies to evaluate and plan their Salesforce Roadmap over the coming calendar year. Often, this involves strategic shifts reflecting changing... Read more

Catalyst staff spotlight: Mike Hepworth, Managing Director of Salesforce Marketing and Loyalty Cloud

With over 10 years of experience and a designation of preferred loyalty partner for Salesforce’s Loyalty Management platform, Concentrix Catalyst’s team of Salesforce experts deliver transformative solutions for our... Read more