Month: July 2020

Virtual big room planning

How to stay agile in a remote work environment Before COVID-19, projections estimated that by 2028 nearly three-quarters of all teams will have remote workers. We’re now seeing an... Read more

Friday flyover: COVID websites

Derek Phillips, Director of Content Strategy at Concentrix Catalyst, and I take a spin through COVID websites as hospitals evolve how they respond to the pandemic. We discuss both... Read more

10 smart ways to use AWS CodeBuild

I cannot emphasize enough how useful AWS CodeBuild is, but I thought I would list “some” of its powerful and smart uses we have adopted in our pipelines; because at Concentrix Catalyst,... Read more

Introducing Concentrix Catalyst’s lead to cash video series

We’ve all heard this story time and time again. An organization takes the first, critical step by deploying a strategic resource like Salesforce, but after implementation, they do not... Read more

Curbside pickup is here to stay—here’s how to make it work

In April alone the number of orders placed at home and picked up at store surged 208%. Unlike other contactless trends linked to COVID-19, buy online and pickup curbside... Read more

Going contactless with IoT

The idea of touching a pin pad or handing over a credit card to a cashier has become unsettling to many shoppers. Even before the pandemic, IoT-enabled transactions in... Read more

How to build a sales process in Salesforce

Believe it or not, if your organization takes the time to build a sales process in Salesforce it will impact your ROI and the overall experience you have with... Read more

Concentrix Contact: Back to work with Concentrix Catalyst’s contact tracing app

As the U.S. economy reopens, most companies are facing difficult decisions about how to bring employees back into the office. While some opt for indefinite work from home policies,... Read more

The patient cost of healthcare consumerism

Consumerism is rapidly becoming a driving force in healthcare. According to one survey, consumerism was second only to industry consolidation as most top of mind for healthcare professionals. While... Read more

Scaling software engineering teams

The purpose of this post is to provide guidance on how to manage the complexities of scaling up a team. As with most things that involve people, nothing is... Read more