Month: July 2020
Virtual big room planning
How to stay agile in a remote work environment Before COVID-19, projections estimated that by 2028 nearly three-quarters of all teams will have remote workers. We’re now seeing an... Read more
Friday flyover: COVID websites
Derek Phillips, Director of Content Strategy at Concentrix Catalyst, and I take a spin through COVID websites as hospitals evolve how they respond to the pandemic. We discuss both... Read more
10 smart ways to use AWS CodeBuild
I cannot emphasize enough how useful AWS CodeBuild is, but I thought I would list “some” of its powerful and smart uses we have adopted in our pipelines; because at Concentrix Catalyst,... Read more
Introducing Concentrix Catalyst’s lead to cash video series
We’ve all heard this story time and time again. An organization takes the first, critical step by deploying a strategic resource like Salesforce, but after implementation, they do not... Read more
Curbside pickup is here to stay—here’s how to make it work
In April alone the number of orders placed at home and picked up at store surged 208%. Unlike other contactless trends linked to COVID-19, buy online and pickup curbside... Read more
Going contactless with IoT
The idea of touching a pin pad or handing over a credit card to a cashier has become unsettling to many shoppers. Even before the pandemic, IoT-enabled transactions in... Read more
How to build a sales process in Salesforce
Believe it or not, if your organization takes the time to build a sales process in Salesforce it will impact your ROI and the overall experience you have with... Read more
Concentrix Contact: Back to work with Concentrix Catalyst’s contact tracing app
As the U.S. economy reopens, most companies are facing difficult decisions about how to bring employees back into the office. While some opt for indefinite work from home policies,... Read more
The patient cost of healthcare consumerism
Consumerism is rapidly becoming a driving force in healthcare. According to one survey, consumerism was second only to industry consolidation as most top of mind for healthcare professionals. While... Read more
Scaling software engineering teams
The purpose of this post is to provide guidance on how to manage the complexities of scaling up a team. As with most things that involve people, nothing is... Read more