Reinventing the brick-and-mortar experience
It’s been a rough ride for brick-and-mortar retailers.
What’s more, a new generation of upstarts has grown in leaps and bounds by using technology to deliver refreshing and rewarding journeys to shoppers. There’s no end in sight to the tectonic shifts currently taking place, but retailers that develop distinctive interactions that transcend the physical-digital divide are able to better communicate with their customers, and in turn, create the kinds of experiences they’re seeking.
With clients like Vans, Starbucks, Petco, and Nordstrom, Concentrix Catalyst knows how to escalate growth for leading retailers. Our e-book, Reinventing the brick-and-mortar experience, lays out proven CX and marketing tactics to help thrive in the new world of retail.
Download this free e-book to learn more about:
- The omnichannel experiences that are driving consumer engagement.
- The technology trends behind best-in-class CX.
- How to implement those trends to remain relevant.
- The potential of headless commerce to accelerate your digital channels.