Why the field service industry chooses Salesforce to connect field service teams to their customers
POSTED : April 12, 2019
BY : Stephanie Gaughen

In the field service industry, there are numerous moving parts all of which need to be managed efficiently.

Your field service team needs to be as productive, efficient, and effective as possible. These field technicians and reps are out in the field representing your company and helping to create future opportunities.

Field service companies are turning to Salesforce to streamline their processes and manage all of the challenges of today’s mobile operations.

Too often, organizations’ processes are not efficient, nor do their software systems communicate with each other. Not only does that create confusion, but it leads to the failure of automating processes, reporting on trends, and seeing opportunities with new and current customers.

Building effective business processes in Salesforce requires careful consideration, but there are a handful of solutions and opportunities for your company to streamline these.

Let’s dive into the opportunities your team can benefit from with the help of Salesforce. Get our free guide to Salesforce Field Service.

About the author

Stephanie Gaughen

Stephanie Gaughen is a Senior Pardot Consultant at Concentrix Catalyst. She holds a master’s degree in media and communications. She has a passion for entrepreneurship, technology innovation and next-generation marketing.

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