Five reasons to be thankful for your Salesforce consultant
If you’ve made an investment into a CRM and business platform like Salesforce, you know all of the work that goes into ensuring the system is set up correctly, has the features you need, and is easily adapted to your employees. Some companies decide to take these tasks on internally and deploy the entire system themselves, and for those that do, we applaud you. However, the issue with implementing Salesforce into your organization without knowing the system as well as a Salesforce consultant may limit the ROI of the software and employee adoption.
The great part of hiring a Salesforce consultant is that consultants are well-versed in all of the diverse Salesforce features, integration capabilities, and software add-ons. Their expertise allows them to look into your unique processes, and to discover and implement Salesforce solutions that result in real benefits for your organization.
Concentrix Catalyst, for example, has a team of consultants to help design your sales, marketing, and service processes so you’re more effective in hitting performance goals. You might also find a consultant with niche expertise in certain products or industries or capabilities. Concentrix Catalyst, for example, has deep expertise in ultra-custom build-outs and building apps from the ground up when standard Salesforce configuration isn’t right for your business.
Now, because it’s the month of thankfulness, we wanted to share a few reasons why you should be thankful for your Salesforce consultants. And if you haven’t hired a consultant, this will give you a few reasons to consider the idea.
If you’re purchasing or have purchased Salesforce and haven’t found the perfect consultant for implementation, contact Concentrix Catalyst today. We’ve got the expertise and knowledge you need to ensure this investment is a success.
“People make all the difference in these types of projects. We had an incredible representation. It’s a little priceless because, without the expertise and guidance, we never would have gotten to where we are today. Concentrix Catalyst has really changed the value we are getting out of that investment, which has been significant.”
— Shane Piper VP Sales, Hudl
About the author
Stephanie Gaughen is a senior Pardot consultant at Concentrix Catalyst. She holds a master’s degree in media and communications. She has a passion for entrepreneurship, technology innovation, and next-generation marketing.Tags: Customer Experience, dreamforce, Salesforce, Software Development