The Hospital Digital Experience (HDX) Index is a method for baselining the digital patient experience on hospital websites. It combines publicly observable use data and expert testing to spotlight emerging best practices.

The purpose of the HDX Index is to provide healthcare leaders with an objective and informed view they can use to improve the ways they engage their most valuable audiences. Concentrix Catalyst shares this research and methodology with healthcare leaders who are advancing digital change and those working to make healthcare more digitally accessible.

Hospital Digital Experience Index 2018-2019

This research will help you:

  • Identify trends and best practices for digital engagement.
  • Uncover emerging digital practices that hospitals are adopting.
  • Prioritize digital investments and patient experience initiatives.

Level up your hospital system’s digital experience by downloading our award-winning HDX Index research report.